Shipping & Returns

The Fibre Garden ships to Canada, the continental USA as well as internationally. If your location is not available currently and you are interested in receiving The Fibre Garden products, please contact The Fibre Garden.

The Fibre Garden ships via Canada Post Expedited Parcel, as well as Air Mail Packets. Other options may be available to your location - please choose the option you prefer.

Shipping Rates: Shipping rates are calculated by size & weight through Canada Post. To receive a shipping quote before placing your order, please use the shipping quote calculator below the shopping cart once your items have been chosen.

Unfortunately, The Fibre Garden cannot be held responsible for any lost parcels shipped to the US and internationally via Small Packets. This method is not insured and not trackable. It is, however, much less expensive than some parcel services.

In our experience, it has been a reliable shipping method which is why it is offered.

We generally ship orders the same business day if received before about 2pm Eastern time. Larger orders may require an extra day for picking and packing. Please note, this applies to items that we carry in stock. For custom order products please note the time frame with the particular listing on our cart. If you combine custom-order products with items we carry in stock, we reserve the right to ship them all together once the custom order product has arrived to us. The Canada Post tracking number and the shipping calculator will outline the approximate number of days to receive your order once we have shipped it. Please let us know if you have any specific questions about shipping your order. Thanks!

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