Conditions of Use

The Fibre Garden Terms & Conditions

The Fibre Garden is based in Jordan, Ontario, Canada. We have an actual shop and also do online sales. Store hours and a link for directions may be found on our home page www.fibregarden.ca

You may order online via this site. You may also place your order by telephone, using either Visa or Mastercard. Our Office/telephone hours are 11am to 5pm Eastern time, Wednesday through Saturday, and Sunday from noon to 4pm. We are closed on Monday and Tuesday. Call (289) 567-0555 or Toll-free 1-855-236-3829.

Our cart utilizes PayPal for order payment. Please note: you do not need to have or setup a PayPal account! It allows you to proceed as a Guest. PayPal provides a method of credit card processing much like the "machine" at any retail store. It is highly secure and has an excellent track record.

Should you not wish to use PayPal or experience problems, simply select the "check/money order" payment option on the cart, then contact us at the store to provide a Visa or Mastercard number.

Interac E-tranfers are another payment method we use, for Canadian orders. Simply select the "cheque/money order" option when checking out through the cart, then send your E-transfer to info@fibregarden.ca and remember also to send us an e-mail with the answer to the secret security question that you select.

The Fibre Garden prices are in CAD (Canadian Dollars).

Payments accepted via PayPal:

  • Major credit cards: Visa, MasterCard, American Express, Discover
  • Bank transfer (eCheck)
  • PayPal account balance.

Prices are subject to change without notice.

Residents of the province of Ontario (Canada) are required to pay ON HST. We are required to charge Canadian residents applicable HST/GST.

If you order by mail, and you live outside Canada, your order may be subject to local taxes and customs duty, which you are responsible for remitting (in accordance with local import laws and NAFTA).

Please also note that due to supplier Dealer restrictions certain products may not be available for sale outside Canada.

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